Revolutionize Service Operations with Microsoft Dynamics 365 and AI
Facing slow case resolutions, increasing service rep turnover, and isolated support systems?
Compunnel enables businesses to transform customer service processes with Microsoft Dynamics 365 for service teams with AI-powered automation and analytics built in. By streamlining processes, facilitating automated customer care, and consolidating service information, we assist organizations in minimizing response time, enhancing team effectiveness, and providing consistent high-quality service at scale.
Unlock the Potential of Microsoft Copilot and Dynamics 365
Our solution integrates Microsoft Dynamics 365 Customer Service, Field Service, and Contact Center with Microsoft 365 Copilot to streamline workflows, boost productivity, and enhance customer experiences. By automating repetitive tasks, routing cases intelligently, and generating actionable insights, service teams can stay focused on resolving complex customer issues—faster and more effectively.
Microsoft Dynamics 365 for Customer Service: Challenges Facing Support Teams Today
- 76% of service reps report being overwhelmed by outdated tools and information overload.
- 68–75% of teams believe AI would significantly improve their service performance.
Automate Service Workflows with AI and Copilot for Service Teams
We enable your teams to:
- Automate ticket routing and work order scheduling
- Analyze customer interactions to detect trends and sentiment
- Collaborate in real time using Microsoft Teams and Dynamics 365
- Reduce average handle time by up to 40%
- Recover 100+ hours per year per manager with AI-driven productivity tools
AI-Powered Customer Experience Across Industries
Compunnel is a trusted Microsoft partner with deep expertise in delivering industry-grade service modernization. Whether you’re in retail, BFSI, healthcare, or manufacturing, our solutions are built to scale with your operations.
Ready to Empower Your Service Teams?
Let our experts help you deploy Microsoft Dynamics 365 for service teams with Copilot and AI integration. Improve customer satisfaction, reduce resolution times, and build high-performing service operations.
Let’s explore what Microsoft Dynamics 365can do for your service team.
→ Click here to schedule a free 30-minute consultation
