Drive Efficiency and Scale Service Operations with Microsoft Dynamics 365 and AI
As service demands rise, businesses are feeling the heat to cut costs, meet customer expectations, and streamline their operations-all while keeping things simple. That’s where Compunnel and Microsoft Dynamics 365 come.
We enable companies to automate their customer service, contact centers, and field operations using AI-powered automation and connected data platforms. With solutions such as Dynamics 365 and Microsoft Copilot for Service, you can automate the routine tasks, increase agent productivity, and gain real-time insights to reduce friction and improve customer satisfaction.
🔹 76% of service reps feel overwhelmed by disconnected systems
🔹 79% of leaders believe knowledge insights are crucial for achieving goals
Our strategy weaves AI into your service approach to anticipate customer needs, predict workloads, and provide quicker resolutions. Teams are equipped with smarter tools and interconnected systems to work more efficiently without sacrificing quality.
Key Benefits:
- Predict case volumes and plan staffing with AI
- Automate responses to lighten the manual workload
- Utilize generative AI for instant knowledge access
- Connect CRM, field service, and support platforms
Real Business Impact:
💡 $2.1M saved each year by cutting down on unnecessary travel
💡 $839K saved by upgrading outdated systems
Start Your Service Transformation
Compunnel’s experts offer comprehensive Microsoft Dynamics 365 implementation and support – spanning Customer Service, Contact Center, Field Service, and Copilot solutions.
👉 Ready to modernize your service operations?
Click here to book a free 1-hour consult with our Dynamics 365 experts today.
